Privacy Policy
This Privacy Policy explains how JCAST Agency ("JCAST", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website or engage our services. Please read it carefully.
1. Overview
JCAST respects your privacy and is committed to protecting your personal data. This policy applies to information we collect through our website, in email and other electronic communications, and in the course of providing our services. By using our website, you acknowledge that you have read and understood this policy.
2. Information We Collect
We may collect the following categories of information:
- Information you provide. Details you submit through contact forms or correspondence, such as your name, email address, phone number, company, and the contents of your message.
- Usage data. Information about how you interact with our website, including pages visited, referring URLs, time spent, and general navigation patterns.
- Device & technical data. IP address, browser type and version, operating system, device identifiers, and similar technical information.
- Cookies & similar technologies. Data collected through cookies and comparable technologies, as described in Section 5.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request;
- Operate, maintain, and improve our website and offerings;
- Communicate with you about projects, updates, and relevant information;
- Analyze usage trends to enhance user experience;
- Detect, prevent, and address technical issues, fraud, or security incidents;
- Comply with legal obligations and enforce our agreements.
4. Legal Bases for Processing
Where applicable law (such as the EU/UK GDPR) requires it, we process personal data on one or more of the following legal bases: your consent; the performance of a contract with you; our legitimate interests in operating and improving our business; and compliance with a legal obligation.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.
6. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service providers who perform functions on our behalf (e.g., hosting, analytics, communications), under appropriate confidentiality obligations;
- Professional advisers such as lawyers, auditors, and insurers where necessary;
- Authorities or third parties when required by law, regulation, legal process, or to protect our rights, safety, or property.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.
8. Security
We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
JCAST operates across Europe and the United States. Your information may be transferred to, and processed in, countries other than your own. Where required, we put appropriate safeguards in place to ensure your data receives an adequate level of protection.
10. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request deletion of your data ("right to be forgotten");
- Object to or restrict certain processing;
- Request portability of your data;
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
11. Children's Privacy
Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out to us at dusan@jcastit.com.
JCAST Agency
Email: dusan@jcastit.com